There is a 90 days warranty after you receive our products, including all atomizers, modes, and box modes. We understand sometimes an electronic device can be defective, so that we offer an easy fast return policy for you.

Please note that there is no warranty on coils or other accessories.


For customers who buy from your vendors

Please authenticate whether the products you bought are genuine or not by

If you find your product to be defective, please contact your seller directly for replacement. You seller has the right to inspect the devices in order to make sure whether they are defective because of manufacture defect or misuse, damage or other failures. And we encourage you to open and test products before leaving stores.


For customers who buy directly from Ehpro

In warranty period, we shall be responsible for any defective electronic device due to manufacture defect. Please contact us after you confirm it. We stand behind and support you.